Our commitment to accessibility
[Organisation Name] is committed to making our website accessible to as many people as possible. We want everyone to be able to use our site confidently and independently, regardless of ability or technology.
We aim to ensure our website meets recognised accessibility standards and provides an inclusive experience for all users.
How accessible this website is
We are working towards compliance with the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA.
We have taken steps to ensure:
- Clear, consistent navigation throughout the site
- Logical heading structures and readable content
- Text that can be resized without loss of functionality
- Sufficient colour contrast between text and background
- Images include alternative text where appropriate
- Forms are labelled clearly and designed to be usable with screen readers
- The site can be navigated using a keyboard
Known limitations
We are aware that some parts of this website may not yet be fully accessible. For example:
- Some older PDF documents may not be fully accessible to screen reader software
- Some embedded third-party content may not meet full accessibility standards
- Certain interactive components may require further optimisation for keyboard navigation
We are actively reviewing and improving these areas as part of our ongoing development and continuous improvement process.
What to do if you experience difficulty
If you have difficulty accessing any part of this website, please let us know. We welcome feedback and are committed to resolving accessibility issues wherever possible.
You can contact us:
Email: [email address]
Telephone: [phone number]
Postal address: [organisation address]
Please include:
- The web page URL
- A description of the issue
- The assistive technology or browser you were using, if relevant
We will aim to respond within [X working days].
Alternative formats
If you require information on this website in an alternative format, such as accessible PDF, large print, easy read, audio recording, or braille, please contact us using the details above. We will do our best to provide the information in a format that meets your needs.
Technical information
This website is designed to comply with:
- The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- The Equality Act 2010
Our website is tested using a combination of:
- Automated accessibility testing tools
- Manual review
- Keyboard-only navigation testing
- Screen reader testing where appropriate
Accessibility improvements are incorporated into our ongoing development process.
Third-party content
Some content on our website may be provided by third parties, such as embedded videos, maps, or external booking systems. While we aim to work with suppliers who prioritise accessibility, we cannot always guarantee full compliance for third-party platforms.
Ongoing improvements
Accessibility is an ongoing commitment, not a one-off task. We regularly review our website to identify areas for improvement and ensure it remains usable for everyone.
If you have suggestions that would improve your experience, we would be pleased to hear from you.
Statement preparation
This statement was prepared on: [date]
It was last reviewed on: [date]